GS

Govind Sharma

As a Customer Support Executive, I bring a curious and determined approach to every interaction, always seeking the most effective solutions. My ambition fuels a desire for continuous learning and autonomous problem-solving, allowing me to adapt flexibly to new challenges and drive positive outcomes.

Open to

Delhi

Work style

Hybrid

Contact details — on requestProof of Work — on request

Experience

T

Customer Support Executive

Trajectory India · Present

Not yet confirmed
  • Assisted customers via email and chat, resolving queries efficiently.
  • Provided support for order tracking, refunds, and product information.
  • Developed strong problem-solving and customer-handling skills.
  • Managed multiple customer queries in a fast-paced environment.
A

Research Associate

Astroscience Technologies Pvt. Ltd. · Jul 2024 – Feb 2025

Not yet confirmed
  • Delivered consultations and guidance on astroscience concepts to clients.
  • Assisted in research, documentation, and knowledge sharing within the team.
  • Helped in designing and structuring learning materials for astroscience topic.

Skills 0 proven through work

Also works with

Python DevelopmentDashboard UI DesignMicrosoft ExcelPostgreSQL Database UsageIndependent WorkTeamworkAdaptabilityEmployee RelationsStakeholder ManagementPeople ManagementTeam LeadershipCustomer Issue ResolutionCustomer ServiceProblem SolvingVerbal Communication

Proof of Work

Proof of Work

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Education

Bachelor of Computer Applications (BCA), Computer Applications

Shyam Lal College, Delhi (IGNOU)

12th Grade, Senior Secondary

CBSE

Contact details

Contact details

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