Business Analyst
LEAN TRANSITION TECHNOLOGY (LTS) · Apr 2024 – Oct 2024
- Facilitated interactive discovery sessions and requirements workshops with client accounts (including Philips and Schindler) to capture structured functional requirements and build detailed BRDs.
- Created bespoke test plans and led end-to-end User Acceptance Testing (UAT) cycles, defect verification, and production implementation tracking to ensure quality delivery.
- Analyzed existing business system workflows and data requirements, identifying root causes of process bottlenecks and recommending operational enhancements.
- Authored internal operational guides, training materials, and documentation repositories to support seamless knowledge transfer and process operationalization.
- Leveraged SQL and MS Excel to analyze multi-application data sets, validate business intelligence reporting, and monitor overall business process health.