EA

Earrum Arunodaya Raju

Hyderabad

Open to

Hyderabad

Work style

onsite, hybrid, remote

Contact details — on requestProof of Work — on request

Experience

M

Customer Success Coordinator

ModMed Technologies India Pvt Ltd · May 2025 – Oct 2025

Not yet confirmed
  • Create and manage client order forms.
  • Support Senior CSMs with scheduling and client inquiries.
  • Track project timelines and collaborate with teams.
  • Maintain accurate client records and generate reports.
  • Assist in renewal processes and suggest process improvements.
D

Customer Service and Order Management Specialist (Contract)

Diebold Nixdorf India Pvt Ltd · Jul 2023 – Dec 2023

Not yet confirmed
  • Managed customer service orders inbox.
  • Processed orders and handled account adjustments.
  • Collaborated with finance on account-related queries.
P

Customer Support – Individual Contributor

PronixIT Solutions Pvt Ltd · Mar 2019 – Nov 2019

Not yet confirmed
  • Provided L1/L2 technical support for TRAKnet EMR.
  • Managed customer subscriptions and resolved inquiries.
  • Conducted training for new employees.
G

Senior Process Associate

Genpact India Pvt Ltd · Jan 2017 – Dec 2017

Not yet confirmed
  • Conducted KYC/AML checks and supported compliance.
  • Coordinated client onboarding.
H

Customer Support Executive

HSBC Electronic Data Processing India Pvt Ltd · Dec 2014 – Jan 2016

Not yet confirmed
  • Conducted KYC checks and managed client risk profiles.
  • Supported onboarding and compliance assessments.
A

Customer Support Executive

Amazon Development Center India Pvt Ltd · Apr 2011 – Jun 2013

Not yet confirmed
  • Processed customer orders and addressed inquiries.
  • Managed documentation and ensured accurate records.
2

Interactive Social Media Advisor (Chat Advisor)

24/7 Customer Private Limited · Jan 2009 – Mar 2011

Not yet confirmed
  • Responded to customer inquiries via chat.
  • Assisted with billing and troubleshooting.

Skills 0 proven through work

Also works with

Marketing Performance ReportingCustomer Retention and Churn PreventionSubscription Upgrade/Downgrade ProcessingOrder ProcessingProductivity AnalysisProposing Alternatives in DisagreementFinding Customer NeedsReceiving and Incorporating FeedbackStakeholder Communication AdaptationWork Planning and PrioritizationPresentation DesignWorkflow Coordination

Proof of Work

Proof of Work

Earrum shares this with people who ask. You'll hear back either way.

Education

BSc, Electronics & Computer Science

Osmania University

Intermediate

Narayana Junior College

Secondary School Certificate (SSC)

Kabita Public High School

Contact details

Contact details

Earrum shares this with people who ask. You'll hear back either way.

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