Divya

As an HR Advisor with 5 years of experience, I am deeply committed to fostering positive work environments through empathy and kindness. I take full accountability for my responsibilities, leveraging my resourcefulness to autonomously navigate challenges and champion effective, people-centric solutions.

Experience

MHLS Advisor HRx Transformation

Amazon · Mar 2025 – Present

Not yet confirmed

HR Advisor, TAA

Amazon India · Feb 2025 – Jun 2026

Not yet confirmed

• Handling employee queries related to Time and Attendance, Leave of Absence, Payroll & Transfer.
• Escalating complex cases to appropriate HR partner teams and ensuring follow-ups and resolution.
• Collaborating with internal teams to improve HR processes and employee self-service tools.

HR Administrator, BXT

Amazon India · Sep 2024 – Feb 2025

Not yet confirmed

• Manage employee benefits programs (health, dental, vision, life insurance, retirement plans).
• Promote employees to use HR self-service portals for benefits-related activities & Vendor escalation to internal stakeholders.
• Lead open enrollment processes, changes and benefits-related queries.

HR BXT Administrator

Amazon · Sep 2024 – Feb 2025

Not yet confirmed

• Benefits Administration, Employee Benefits

Team Lead- Ops

Flipkart · Jun 2022 – May 2024

Not yet confirmed

F

Team leader, Ops

Flipkart Pvt. Ltd · Jun 2022 – Sep 2023

Not yet confirmed

• Leading all hub operations.
• Manpower planning, monitoring and minimizing supply chain losses of hub.
• Process Training and grooming of WM's regarding all matrices, Team handling & solving grievances.
• Maintaining Customer score and Escalation Index.
• Content Verification of high value shipments.

Assistant Manager

ICICI Bank · Sep 2021 – Jan 2022

Not yet confirmed

Relationship Manager

ICICI Bank · Sep 2021 – Jan 2022

Not yet confirmed

• Branch Banking Operations.
• Cross sales of all financial products.
• Inventory management.

Marketing Coordinator

Dayal Group · Jun 2018 – Aug 2021

Not yet confirmed

• Monitoring & reporting of field staff and managers.
• Induction of new staff & attendance preparation of field staff.
• Social Media management and handling customer issues.
• Area mapping of distributors and report preparation of distributors, dealers & farmer meeting (Gosthi).
• Documentation of case study, impact stories & MIS.

Senior Executive

Dayal Group · Apr 2018 – Aug 2021

Not yet confirmed