Dhruv Choksi
Azure Engineer | Projects AZ-700/AZ-305/AZ-104 | MS-100/101/102 | MD-100/101/102 | SophosXG Certified · Ahmedabad
I am a tech enthusiast eager to learn new things. I'm enjoying finding solutions to problems and looking into how things can be streamlined to make it easier for everyone. Key strengths include good communication, innovative thinking, fast learning capabilities, discipline, punctual, positive attitude, and being well organized. Specialities: * Energetic performer consistently cited for unbridled passion for work. * Technical knowledge and experience. * In-depth troubleshooting to resolve complex issues and identify the root cause. * Cross-functional & team collaboration. * Highly motivated, effective team-player. Technologies: Azure Azure Storage, Hybrid Cloud, Azure AD, Azure Virtual Desktop, Azure Policies, Key vaults, Azure Automation Accounts, Azure Backup, Azure VM deployment and management M365/O365 Microsoft 365 design, enablement and migration, Intune, Teams, PIM, SharePoint, Exchange Online SolarWinds(N-central, RMM, Backup & Recovery, Mail Assure, Automation) Windows Servers , Exchange Server, SQL Server, Hyper V, failover clustering PowerShell scripting for automation Firewalls(Sophos, Checkpoint, Sonicwall, Pfsense, etc.) Virtualization(Hyper-V, Vmware, ESXi, etc) Backup Software(ARCserve, Acronis, Datto, StorageCraft, ShadowProtect, Symantec, Veeam, etc.) Network devices(Routers, access points, Switches, etc.) RMM(N-central, N-able RMM, ConnectWise, Atera, Kaseya, etc.) Anti-Spam Gateway solutions (Mimecast, SolarWinds N-able Mail Assure, and MPmail) Endpoint Protection (Bitdefender, Webroot, Sophos, Deep Instinct, etc.)
Experience
Azure Cloud Engineer
Atech Cloud · Oct 2021 – Present
- Working on projects related to deployment in Azure Cloud, M365/O365, on-prem to Cloud migration, design and enablement, vulnerability remediation.
- Providing Azure Expert service to clients.
- Managing Azure Cloud with providing support on Azure Storage Accounts, AVD, AzureAD, Azure Policies, Azure Automation, Keyvaults, Backups, PIM etc.
Technical Lead
Infrassist Technologies · Apr 2021 – Oct 2021
- Served As: Tech Lead for internal team.
- Role: To provide technical services to MSP clients on Windows technology, firewall security, Backups & Recovery, Mail Server, Microsoft 365, Office 365 Endpoint protection etc.
- Responsibilities:-
- * To handle escalations and assist team members.
- * Effective ticket queue management and prioritization provide continuous and timely updates to MSP Clients.
- * Take ownership to resolve issues in accordance with service level agreements (SLAs) balancing speed and quality.
- * To provide a satisfactory solution for technical issues with necessary suggestions.
- * Taking ownership of technical issues, and working with senior Engineers to resolve more advanced issues when necessary.
- * Creating Knowledge Base articles.
- Specialties:
- * To manage assigned projects with minimal supervision, follow written and oral instructions, show attention-to-detail, and demonstrate advanced analytical & problem-solving skills.
- * Available to work during non-scheduled hours.
- * Possesses strong organizational skills.
Systems and Network Engineer
Infrassist Technologies Pvt. Ltd. · May 2018 – Mar 2021
Project Engineer
Broadcast Engineering Consultants India Limited · Jun 2017 – May 2018
- * Worked in the department of Common Transmission Infrastructure in Doordarshan Kendra.
- * Communicated with all levels of management.(Supervisor – General Manager)
- * Responsible for Follow-up resolution to escalations.
- * Setup of common transmission infrastructure such as combiners, RF equipment, Antenna cables for transmission of private FM operators.
- * Content monitoring by spot listening of recordings at random.
Junior Network Engineer
Pyramid Infocom pvt ltd · Nov 2016 – Jun 2017
- * Provided infrastructure solutions and services to customers.
- * Understanding the requirement and provide custom technical design support for the queries.
- * Coordinate with Technical Architects and Network Implementation Engineers to fulfill the customer's network design requirement.
- * Configurations of Routers, Switches, Access Points, VLANs, etc.
- * Installation and troubleshooting of the Internet as well as voice connections.
- * Installation of Wireless devices and Antennas.
- * Programming of PRI and FLC cards in ‘Hyper Terminal’.
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Education
Bachelor's degree, Electronics & Communication
C.U.Shah College of Engineering & Technology · 2011 — 2015
Bachelor of Engineering (BE), Electronics and Communication Engineering
Gujarat Technological University, Ahmedbabd · 2011 — 2015
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