Devendra Mahajan

I am an IT strategist with a deep-seated ambition to drive meaningful technological evolution, always operating with a strong sense of independence and self-reliance. My approach is grounded in honesty and a pragmatic pursuit of innovative solutions, ensuring that strategies are not only visionary but also actionable and impactful.

Experience

M

Technology Strategy, CTO Office

Motilal Oswal Financial Services · Aug 2025 – Present

Not yet confirmed

• Enterprise Al Gateway: Designed end-to-end enterprise Al governance framework covering responsible Al policies, data security guardrails, and usage controls for safe Al adoption across all business functions.
• Defined the governance committee structure, operating model, and Al Champion and Ambassador program to drive organization-wide adoption and sustained change management.
• Al Process Classification Framework: Built a structured, repeatable methodology to identify, evaluate, and prioritize GenAl and Agentic Al opportunities across enterprise processes.
• Framework enables leadership to make evidence-based Al investment decisions with clear effort-to-impact mapping, moving Al adoption from ad hoc experimentation to governed prioritization.
• Al Platform Evaluation: Assessed enterprise Al platforms including Microsoft Copilot, Azure OpenAl, Claude (Anthropic), ChatGPT, and Gemini; evaluated each against security posture, data residency requirements, integration feasibility, and business unit suitability to produce a structured adoption recommendation for the CTO.
• Enterprise Cost Transformation: Delivered
• 4.9 Cr annualized savings through SaaS rationalization, strategic sourcing, and structured stakeholder alignment with CXO leadership; managed vendor negotiations and consolidation across technology spend categories.
• External Resource Operating Model: Designed governance model covering 170+ external resources across 18 vendors; standardized engagement terms, performance metrics, and cost controls.
• Projected
• 2 Cr annual value realization through improved utilization and reduced leakage.
• SIP Process Redesign: Redesigned mandate-based transaction execution model, eliminating a key failure point in the SIP customer journey; improved transaction success rates by approximately 20% with direct impact on customer retention and revenue.

Technology Strategy Manager, Technology Management Group

ICICI Bank · Jul 2021 – Aug 2025

Not yet confirmed

• SOC Modernization: Reframed a tactical SIEM replacement request into a comprehensive enterprise security transformation program through independent research, peer bank benchmarking, and stakeholder interviews across the CISO and technology leadership teams.
• Redefined scope, built the investment thesis, and delivered a board-ready business case that was adopted by senior leadership, shaping the bank's multi-year security investment roadmap.
• Identity Threat Detection and Response (ITDR): Independently identified and introduced an emerging ITDR architecture to senior security and technology stakeholders ahead of market maturity.
• Built the initial evaluation framework, initiated the vendor assessment process, and created first-mover positioning for the bank in a capability area with significant risk reduction potential.
• Commercial Negotiations and Recovery: Led end-to-end negotiations for technology programs, structuring deal terms, SLAs, pricing models, and exit clauses across multi-year enterprise contracts.
• Separately recovered
• 58 Lakhs through systematic contract audit and commercial dispute resolution, identifying billing discrepancies and enforcing contractual obligations across vendor engagements.
• Enterprise IT Budgeting: Supported enterprise-wide technology investment planning across business and technology units, with direct exposure to CXO-level prioritization cycles, multi-year capital allocation decisions, and cross-functional budget governance processes spanning infrastructure, security, and digital transformation programs.