Brototi Banerjee
Bengaluru
Contact details — on requestProof of Work — on request
Experience
F
HR Recruiter
Future Placement · Apr 2017 – Jul 2017
- Conducted initial screenings and telephonic interviews for candidates.
- Sourced candidates via job portals and social media.
- Performed background checks on candidates.
- Scheduled interviews and coordinated updates for candidates.
- Prepared recruitment reports to track the hiring process.
S
Assistant Teacher
St. Helens School · Mar 2012 – Oct 2013
S
Assistant Teacher
ST. Helens School · Mar 2012 – Oct 2013
- Maintained attendance records and prepared reports for students.
- Scheduled classes and events, ensuring smooth execution.
- Supported students in developing academic skills.
- Provided feedback on assignments to enhance learning.
K
Customer Care Executive
Kotak Securities Ltd · Apr 2006 – Jan 2007
- Handled 30-40 calls daily regarding trading accounts and transactions.
- Coordinated with teams to resolve issues quickly.
- Maintained high data accuracy in CRM systems.
- Processed 30-40 requests daily with minimal errors.
- Managed active tickets and ensured timely follow-ups for resolution.
- Contributed to improving service quality and customer satisfaction.
K
Tele Caller
Kotak Securities Ltd · May 2005 – Apr 2006
- Handled 50-60 inbound and outbound customer calls daily.
- Maintained and updated customer information, ensuring data accuracy.
- Achieved a 10-15% conversion rate through cross-selling.
- Collaborated with a team to improve process efficiency.
- Assisted in developing call scripts to enhance engagement.
- Coordinated with cross-functional teams for timely issue resolution.
Proof of Work
Proof of Work
Brototi shares this with people who ask. You'll hear back either way.
Education
Bachelor's Degree, Bachelor of Business Administration (BBA)
The NIS Academy · 2003 — 2006
Contact details
Contact details
Brototi shares this with people who ask. You'll hear back either way.
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