Executive
Platinus Technologies · Aug 2023 – Oct 2026
- Communicated with US clients through email and phone, providing timely assistance and maintaining professional client relationships.
- Understood client questions and provided accurate information and appropriate support.
- Collected, verified, and maintained client documents and information while keeping records organized and up to date.
- Used Zoho to manage client information, records, communications, and day-to-day activities.
- Coordinated with internal teams to support timely completion of client requirements.
- Prepared reports, summaries, and documentation for client and internal meetings.
- Followed up with clients regarding outstanding payments and required information.