BM

BHARTI MALIK

Mumbai

I'm Bharti Malik, a driven and diligent Graduation Project Intern specializing in CRM, E-Commerce, and Customer Experience at Soulflower, where my curiosity fuels my passion for learning and improving customer engagement. I thrive on accountability and determination, utilizing a balanced approach that mixes logic with an understanding of customer needs to create impactful solutions. I believe that every challenge is an opportunity for growth, and I am committed to continuously honing my skills as I navigate the vibrant world of beauty and wellness.

Open to

Mumbai

Work style

remote

Availability

Available in 60 days

Contact details — on requestProof of Work — on request

Experience

S

Graduation Project Intern – CRM, E-Commerce & Customer Experience

Soulflower (D2C Beauty & Wellness Brand) · Dec 2025 – Apr 2026

Not yet confirmed
  • Optimized customer support; improved ticket management and CSAT scores.
  • Managed Shopify D2C website operations.
  • Executed promotional campaigns leading to revenue and customer growth.
  • Supported UAE website launch with structured content.
  • Proposed a retention campaign increasing repeat purchase rates.
  • Revamped customer journeys and developed SOPs for automated engagement.
B

Merchandising & Buying Intern (Summer Internship)

Benetton India (SIP) · Jun 2025 – Aug 2025

Not yet confirmed
  • Understood the retail buying lifecycle and managed budgets.
  • Participated in merchandise selection and performance analysis.
H

Design Intern

Hersheinbox, Chandigarh · May 2023 – Jul 2023

Not yet confirmed
  • Developed flat sketches and original print designs for a collection.
  • Worked with the design team remotely.

Skills 0 proven through work

Also works with

Product Launch CoordinationExploratory Data Analysis (EDA)Campaign Performance AnalysisStakeholder Communication AdaptationMarket SegmentationProduct Improvement ResearchWork Planning and PrioritizationDashboard UI DesignWorkflow Design (Process Mapping)Process Improvement

Proof of Work

Proof of Work

BHARTI shares this with people who ask. You'll hear back either way.

Education

Master of Fashion Management (M.F.M.), Fashion Management

National Institute of Fashion Technology (NIFT), Gandhinagar · 2024 — 2026

Bachelor of Fine Arts (B.F.A.), Fashion Design

· 2018 — 2022

Contact details

Contact details

BHARTI shares this with people who ask. You'll hear back either way.

Ask about this candidate

ClaudeChatGPTPerplexity

AI responses may contain errors. Proof status and source information are provided by Proof of Skill.

A Proof CV — one profile, kept current, with the proof attached. Back to the portal