Beven Coutinho

Beven Coutinho

Cabin Supervisor | Leading Cabin Crew with Excellence in Safety, Service & Compliance · Mumbai, India

I bring a calm, people-first approach to everything I do — whether I'm leading a cabin crew through a demanding flight or helping a team member navigate a challenging moment. With five years of experience in aviation, I've learned that great leadership is less about authority and more about trust, patience, and genuinely understanding the people around you. I'm driven by a belief that when people feel heard and supported, teams perform at their best.

Open to

Mumbai

Work style

remote, hybrid, onsite

Availability

Available in 30 days

Contact details — on requestProof of Work — on request

Experience

F

Cabin Supervisor

FLY4 Airlines · Sep 2025 – Present

Not yet confirmed
C

Customer Service Advisor

Cathay Pacific · Mar 2025 – Sep 2025

Not yet confirmed
L

Cabin Crew

Legend Airlines · Nov 2023 – Jan 2025

Not yet confirmed
F

Cabin Crew

Finnair · Sep 2022 – Nov 2023

Not yet confirmed
Q

Customer Service Representative

Qatar Airways · Apr 2019 – Mar 2020

Not yet confirmed

Skills 0 proven through work

Also works with

Flight Disruption ManagementAviation Safety Procedures ComplianceCabin Crew CoordinationStakeholder Communication AdaptationCustomer De-escalationReceiving and Incorporating FeedbackPeople ManagementHandling ObjectionsUpselling and Cross-SellingFinding Customer NeedsWorking Under PressureListening Attentively

Proof of Work

Proof of Work

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Education

Postgraduate Degree, Business Administration and Management, General

Institute of Management Technology, Ghaziabad · 2023 — 2024

Bachelor of Science - BS, Hospitality Management

St. Andrew's College of Arts, Science and Commerce · 2015 — 2018

Contact details

Contact details

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