Technical Support Analyst
Origent Technologies · Mar 2025 – Aug 2026
As a Technical Support Analyst with nearly five years of experience, I approach every challenge with a blend of curiosity and determination, always seeking the most effective and pragmatic solutions for clients. My collaborative spirit and empathetic understanding drive me to not only resolve issues but also to proactively enhance user experiences, leveraging tools like Generative AI to deliver accountable and innovative support.
Origent Technologies · Mar 2025 – Aug 2026

Amazon · Oct 2021 – Dec 2024
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Durgapur Institute of Advanced Technology & Management · 2017 — 2021
Durgapur Institute of Advanced Technology & Management · 2017 — 2021
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