Ashokkumar

+•• ••••• •••••••••••@•••••.com

11 yrs

As a Business Analyst with over a decade of experience in SAP MM, I pride myself on my accountability and reliability, consistently delivering precise and punctual solutions. My approach is deeply rooted in logic and pragmatism, ensuring that every system and process I optimize is robust and strictly aligned with business objectives. I am driven by an ambition for mastery, always seeking to refine my expertise and contribute to highly efficient operations.

  • Bangalore
  • Open to Bangalore · Chennai
  • Hybrid

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Skills

Claimed

Workflow CoordinationGoal AchievementSLA AdherenceISO Certification ManagementData LoadingWorking with CSV FilesMicrosoft ExcelData MaintenanceData File CreationApplication MigrationInternational Team CollaborationProcess Improvement

Proof of Experience

Genpact

Business Analyst – SAP MM

Genpact · May 2023 – Apr 2026

  • Configured organizational elements including Company Code, Plants, Storage Locations, and Purchasing Organizations.
  • Maintained and customized Material Master, Vendor Master, Info Records, and Source Lists.
  • Supported end-to-end procurement cycles covering Purchase Requisitions (PR), Requests for Quotation (RFQ), and Purchase Orders (PO).
  • Worked on special procurement processes including Consignment, Subcontracting, Third-Party Processing, Stock Transport Orders (STO), and Pipeline procurement.
  • Configured and supported release strategies for Purchase Requisitions and Purchase Orders.
  • Provided day-to-day production support for inventory movements, Goods Receipts, and Invoice Verification issues.
  • Assisted with unit testing and User Acceptance Testing (UAT) for change requests.
  • Supported integration understanding and issue resolution across SAP MM, FI/CO, and SD.
Genpact

Business Analyst – Central Customer Data Operations (CCDO)

Genpact · Oct 2021 – Apr 2023

  • Prepared Standard Operating Procedures (SOPs) for customer Master Data Management processes.
  • Supported customer creation in Reltio and customer/partner account clustering and hierarchy management in TAMR.
  • Performed data cleansing and duplicate management in Salesforce for pipeline and partner data.
  • Executed crosswalk activities between Reltio and Salesforce to support system integration and maintained hierarchies across both platforms.
  • Developed work instructions and training materials for data management procedures.
  • Prepared stakeholder reports covering data cleansing, data creation, hierarchy, crosswalk, weekly productivity, and timeline estimates.
  • Supported source-data integration with Data Management platforms and business users; contributed to successful Salesforce integration with Reltio.
  • Performed data audits, tracked correction actions, supported data quality activities using PEGA, and coordinated monthly KPI reporting.
  • Acted as a Master Data SME, provided process/system guidance and training, and resolved MDM issues within SLA timelines.
  • Managed Master Data requests, changes, and updates through Salesforce ticketing; handled client calls and prepared Minutes of Meeting (MOM).
Capgemini

Senior Associate – Commercial Identity

Capgemini · Sep 2018 – Aug 2021

  • Managed day-to-day prioritization, production, work allocation, and operational/customer data improvement activities.
  • Supported global execution of the Commercial Identity project.
  • Created, edited, and deleted customer records in the MDMI tool in compliance with policies and procedures, including SAP interface activities.
  • Coordinated with global stakeholders for transitions to new systems and processes.
  • Worked with Client Engagement Managers and originators across multiple countries.
  • Served as a liaison across finance, technical, and reporting teams.
  • Supported generation of the MDG tool for Customer Creation and SAP interface.
Capgemini

Process Associate – Material Master Team

Capgemini · Dec 2014 – Aug 2018

  • Managed Material Master data and MIS reporting activities.
  • Created and maintained part numbers manually in SAP ECC, including mandatory attributes and short/long descriptions.
  • Supported workforce performance monitoring and delivered need-based training for operational activities.
  • Supported GMMD (Global Material Master Data) project activities, including part-number creation across countries using Aventail.
  • Created identification codes for new products, new plants, and price extensions.
  • Handled temporary and permanent realignment, active plan-code maintenance, base-pack-to-CBU linkage, standard cost uploads, and demand-driver uploads.
  • Supported month-end price release activities and demand release to SNP APO for distribution and production planning.
  • Trained and onboarded multiple batches of Associates and Senior Associates and created customized training/work plans.

Proof-of-Work

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Proof of Education

Master of Computer Applications (MCA), Computer Applications

Sona College of Technology (Autonomous), Salem · 2011 — 2013

B.Sc., Computer Science

Mahendra Arts & Science College, Namakkal (Periyar University) · 2007 — 2010

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