Arpit Gangwar

Arpit Gangwar

Senior Advisor-Sales | Amazon · Delhi, India

I am a determined and ambitious Senior Technical Support Advisor, driven by a strong sense of accountability and a commitment to mastery in every interaction. My empathetic and resilient approach allows me to not only resolve complex issues but also to proactively identify innovative solutions that enhance customer experience and drive positive outcomes.

Contact details — on requestProof of Work — on request

Experience

Tech Mahindra

Senior Technical Support Advisor

Tech Mahindra · Dec 2025 – Mar 2026

Not yet confirmed
CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED

Senior Sales Advisor

CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED · Mar 2022 – Dec 2025

Not yet confirmed
Bajaj Finserv

Telecaller

Bajaj Finserv · Mar 2021 – Sep 2021

Not yet confirmed

Skills 0 proven through work

Also works with

Strategic PlanningCross-Departmental CoordinationInformation ResearchCRM Data Entry and MaintenanceNegotiatingPersistenceStakeholder ManagementCustomer Retention and Churn PreventionCompetitor BenchmarkingUser FeedbackBusiness AnalysisOutbound Sales CallingMulti-Channel OutreachPortfolio ManagementConversion Rate OptimizationLead ManagementSales Target AchievementSeasonal Promotion StrategyClient OnboardingLead QualificationAccount ManagementB2B SalesLead GenerationSales ExecutionUpselling and Cross-SellingProduct & Service KnowledgeExplaining Technical ConceptsVerbal CommunicationProblem SolvingTechnical Issue DetectionSolution StructuringRoot Cause AnalysisTelephone CommunicationCustomer GreetingSOP AdherenceCustomer Issue ResolutionRepeat Contact ReductionTechnical TroubleshootingCustomer Service

Proof of Work

Proof of Work

Arpit shares this with people who ask. You'll hear back either way.

Education

Bachelors in Biochemistry hons.

Indira Gandhi National Open University · 2020 — 2024

Contact details

Contact details

Arpit shares this with people who ask. You'll hear back either way.

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