Arpita Swain

As a Relationship Manager, I pride myself on my meticulous and organized approach, ensuring every client interaction is handled with the utmost care and reliability. I am deeply committed to understanding individual needs, fostering strong connections through an empathetic and accountable work ethic.

Experience

Relationship Manager

ICICI Bank · Apr 2025 – Jul 2025

Not yet confirmed

• Addressing customer queries with end-to-end banking resolutions.
• Maintaining and updating the customer database for sales and service follow-ups.
• Promoting banking products and enhancing customer satisfaction.
• Enhanced my interpersonal skills, communication & negotiation to clearly explain complex financial concepts.

U

HR Intern

UAL Bengal · Jul 2024 – Sep 2024

Not yet confirmed

• Coordinated employee wellness programs and managed event logistics.
• Maintained and audited employee databases and physical files, ensuring 100% accuracy in personnel records for compliance.
• Organized training programs for new hires and contributed to onboarding material preparation.
• Supported the HR team in organizing internal employee engagement activities and safety awareness programs on the factory floor.
• Assisted in resume screening, interview coordination, and maintaining candidate records.
• Supported the onboarding process to ensure the smooth integration of new employees.

G

Research Assistant

Global Data Research Center · Jun 2024 – Jul 2024

Not yet confirmed

• Gained expertise in locating, verifying and classifying global FDI projects by sector, function, company and investment value.
• Developed a high standard for meticulous data entry, record-keeping, and quality control to ensure the integrity and compliance of research documentation, vital for global reporting accuracy.
• Effectively managed multiple concurrent research tasks and adhered to tight project deadlines by prioritizing workflow and maintaining structured project documentation
• Enhanced analytical skills by preparing dashboards and developed competency in using tools in Excel, Google Sheets and Power-point.

What drives their work

The Coordinator

Organizes and aligns diverse elements to ensure smooth execution.

Arpita's superpower

You excel at orchestrating complex arrangements and maintaining order across multiple moving parts.

How Arpita works

You are well-suited for teams that require strong organizational skills and a methodical approach to daily operations and project execution.