Archana Yadav

+•• ••••• •••••••••••@•••••.com

3 yrs

As a Senior Associate Analyst, I am driven by ambition and a strong sense of accountability, ensuring every task is completed with meticulous precision. I thrive in collaborative environments where I can apply my structured approach to maintain compliance and uniformity, consistently delivering reliable and accurate results.

  • Hyderabad
  • Open to Hyderabad
  • Hybrid, On-site

Ask about Archana

Skills

Claimed

Solution ImplementationCustomer Issue ResolutionRisk MitigationMultitaskingWork Planning and PrioritizationProblem SolvingOperations ManagementEffective CommunicationCollaborative TestingRoot Cause AnalysisMeeting Note-TakingAnalytical Report Creation

Proof of Experience

Tech Mahindra

Senior Associate Analyst

Tech Mahindra · Jan 2026 – Jun 2026

  • Analysed data, reports, and business processes to identify issues and provide effective solutions.
  • Maintained accurate records and updated internal systems to ensure operational efficiency.
  • Coordinated with cross-functional teams to resolve customer and operational issues.
  • Prepared reports and ensured SLA (Service Level Agreement) compliance.
  • Provided process and operational support across project workflows.
  • Escalated complex issues to senior teams for timely resolution.
  • Ensured quality standards and customer satisfaction were consistently maintained.
Accenture

Geo Data Operations (GDO)

Accenture · May 2023 – Dec 2025

  • Evaluated map functionality to improve geo data accuracy and quality.
  • Managed GeoMap content operations, maintaining consistent, high-integrity data.
  • Prepared progress summaries across reporting cycles to support decisions.
  • Partnered with cross-functional teams to streamline moderation workflows.
  • Trained new hires on data quality, moderation, and platform practices.
  • Led sessions on social media and CMS use to boost team productivity.
  • Analyzed error trends and drove fixes to enhance user experience.
  • Built a Global Coverage Strategy to expand geographic listings.
  • Investigated fraudulent edits to protect business listing authenticity.
  • Used Firebolt for deep data analysis to optimize field operations.
  • Launched geo-wide initiatives supporting other product areas.
  • Set performance metrics to guide global allocation strategy.
  • Sent email alerts to safeguard business owners from spam and fraud.
  • Assisted stakeholders through email and internal communication channels.
  • Monitored performance metrics and contributed to continuous process improvements.
  • Collaborated with cross-functional teams to resolve operational issues and improve service quality.
  • Prepared reports and maintained data accuracy across assigned workflows.
  • Supported business operations and data analysis activities to ensure process efficiency.

Proof-of-Work

No completed sessions yet. Anything Archana finishes shows up here with the evidence behind it.

Proof of Education

Bachelor, Commerce

Annie Besant Women's Degree College, Osmania University · 2015 — 2018

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