Customer Associate
Amazon & Flipkart · Present
- Identify customer questions, Concerns, and overall need.
- Provide accurate answers and solutions to customer queries.
- Collaborate with Immediate team other customer service team, sales team & others.
Driven by a deep ambition and unwavering determination, I approach every task with diligence, always striving for mastery in my field. My calm demeanor allows me to navigate complex challenges effectively, while my pragmatic yet empathetic approach ensures I deliver optimal solutions and foster strong collaborations.
- Bhopal
- Remote
Skills
Claimed
Information ResearchWork Planning and PrioritizationCRM ManagementMicrosoft 365 UsageZendesk UsageCustomer Issue ResolutionCustomer De-escalationListening AttentivelyDispute ResolutionGenerative AI ApplicationArtificial Intelligence FundamentalsEffective Communication
Proof of Experience
Associate
Amazon · Aug 2024 – Present
Proof-of-Work
No completed sessions yet. Anything Arba finishes shows up here with the evidence behind it.
Proof of Education
Bachelor of Commerce - BCom
Barkatullah University, Bhopal
Degree
Barkatullah Vishwavidyalaya · 2021 — 2025
Bachelor of Computer Applications
Barkatullah University Institute of technology Bhopal · 2021
CLASS 12th
Shanti Niketan · 2021
CLASS 10
Shanti Niketan Sr. Sec. School · 2019
A Proof CV — one profile, kept current, with the proof attached. Back to the portal