Anuj Chaudhary

AI Engineer | Data Scientist | IIT Madras BS (Data Science) | Ex-British Airways | Building Production-Ready ML, Generative AI & LLM Applications · Greater Delhi Area

As a data scientist, I approach complex challenges with determination and a logical mindset, driven by a strong ambition to uncover actionable insights. My diligent work ethic and commitment to integrity guide my pragmatic approach to building robust data pipelines and solving intricate problems, ensuring reliable and impactful solutions.

Experience

T

Data Scientist Intern

Tera Global Enterprises · Jun 2026 – Present

Not yet confirmed

• Analyzed and processed structured and unstructured data to extract actionable insights.
• Built and maintained data pipelines for data collection, preprocessing, and transformation.
• Performed data cleaning, feature engineering, and exploratory data analysis (EDA) to improve data quality.
• Collaborated with cross-functional teams to support data-driven decision-making and model development.

B

Service Advisor

British Airways · Jun 2024 – Jun 2026

Not yet confirmed

• 1.
• Managed end-to-end PNR lifecycle in Amadeus, including creation, fare pricing, ticketing, reissues, and refunds
• 2.
• Analysed PNR data to identify booking inconsistencies and system processing issues across reservation workflows
• 3.
• Investigated booking failures, fare discrepancies, and ticketing errors, ensuring resolution within SLA timelines
• 4.
• Collaborated with internal support and technical teams to resolve system-related defects impacting booking flows
• 5.
• Performed queue monitoring and prioritisation to maintain operational SLAs and minimise service disruption.

Senior Technical Analyst

iEnergizer · Nov 2022 – May 2024

Not yet confirmed

• 1.
• Spearheaded advanced technical investigation and resolution of complex application, network, and account-level issues for a global user base, serving as the final escalation point for critical incidents.
• 2.
• Optimized end-to-end incident management lifecycles through data-driven prioritization and trend analysis, consistently exceeding SLA targets while improving queue throughput and response efficiency.
• 3.
• Led in-depth Root Cause Analysis (RCA) initiatives to uncover systemic failures, partnering with engineering teams to deliver permanent fixes and significantly reduce repeat incident volumes.
• 4.
• Served as the primary technical liaison between Operations and Engineering, orchestrating rapid response and recovery strategies for high-severity outages impacting platform stability, performance, and gameplay.
• 5.
• Strengthened data governance and security posture by enforcing compliance with global privacy regulations (GDPR, COPPA, LGPD) and implementing proactive controls to detect, prevent, and mitigate fraud and abuse.

Business Development Trainee

BYJU'S · Aug 2022 – Sep 2022

Not yet confirmed

• During my two-month trainee internship at a prominent Ed-Tech company, I gained valuable insights into the intersection of technology and education.
• I leveraged my communication and research skills to engage with parents and demonstrate the value proposition of our educational products.
• By conducting thorough needs assessments, I effectively
• communicated how our technology can enhance learning efficiency and provide students with the tools to excel academically.