Ankush Banyal

As an ambitious and curious professional, I am driven by a determination to master new challenges and deliver exceptional results. My empathetic approach allows me to deeply understand customer needs, fostering strong relationships while consistently striving for excellence in sales and support.

Experience

Sales & Customer Support Agent

Homeaglow (US-Based) · Feb 2026 – Jun 2026

Not yet confirmed

• Tracked lead-to-booking conversion data across inbound/outbound calls and used CRM insights to prioritize high-potential leads, consistently meeting or exceeding sales targets.
• Conducted structured needs assessments to translate client requirements into tailored solutions applying core business analysis skills such as requirements gathering and stakeholder communication.
• Maintained detailed CRM records and activity logs, using historical data to identify upselling patterns that supported revenue growth per account.

Subject Matter Expert & Client Liaison (Freelance)

Self-Employed · Apr 2024 – Jan 2026

Not yet confirmed

• Analyzed client needs through structured consultations and translated findings into customized service plans for multiple client families and organizations.
• Compiled and delivered structured progress reports, tracking outcomes across accounts to identify trends that improved service delivery, retention, and referrals.

Teacher & Programme Coordinator

Angstrom Education Pvt. Ltd. · Oct 2023 – Mar 2024

Not yet confirmed

• Served as primary point of contact for parents and supervisors, using student progress data to inform onboarding decisions and improve retention.
• Supported quality-of-delivery reporting that fed into programme-level performance tracking.

Educator & Training Coordinator

AT Defence Academy · Oct 2019 – Nov 2021

Not yet confirmed

• Coordinated team-wide curriculum planning using structured student tracking data to guide instructional decisions.
• Built stakeholder relationships and reporting processes that supported high engagement and retention rates.