AT

ANKITA THAPA

Dwarka

I am a highly organized and reliable Executive Assistant, driven by ambition to ensure seamless operations and proactive support. My pragmatic approach, combined with a resilient spirit and empathetic understanding, allows me to consistently deliver results with accountability and a focus on team success.

Open to

Delhi NCR · Gurugram

Work style

onsite, remote

Identity verified by DigiLocker
Contact details — on requestProof of Work — on request

Experience

B

Executive Assistant

BHDM Advertising India Pvt. Ltd. · Apr 2026 – Present

Not yet confirmed
  • Lead Generation by proactively scouting for fresh business opportunities through networking, industry events, and outreach to potential clients.
  • Building and maintaining strong, long-term relationships with new and existing clients to ensure retention and satisfaction.
  • Developing customized proposals, pitching services, and negotiating contracts to close deals and meet revenue targets.
  • Working with marketing, sales, and product teams to align strategies and ensure a smooth handover of clients.
  • Analyzing industry trends and customer needs to identify new market segments and improve company positioning.
  • Monitoring sales metrics, analyzing and preparing reports to track progress and refine strategies.
C

Office Assistant

Communication Electronic · Nov 2025 – Apr 2026

Not yet confirmed
  • Drafting and responding to official emails for customer inquiries and other correspondence with clients, vendors and internal departments.
  • Process sales orders and ensure accurate documentation.
  • Sales coordination and negotiation with clients for pricing and delivery lead time.
  • Managing office administration, maintain pricing lists and sales records.
  • Coordinating with production team to ensure timely delivery of order.
  • Preparing and processing invoices, E-way bills, and export documents in compliance with company and statutory requirements.
  • Generating Purchase Orders (PO) and Proforma Invoices (PI).
  • Making payments to vendors and service providers as per company requirements
  • Maintaining records of all financial transactions through the business bank account
  • Calculate employee salaries and processed salary disbursements via bank transfers.
R

Office Assistant

Ritu Overseas · Sep 2020 – Mar 2022

Not yet confirmed
  • Managed daily office operations and maintained efficient office workflow.
  • Handled correspondence and responded to inquiries in a timely manner.
  • Prepared detailed salary sheets, by analyzing and calculating monthly salary components, including overtime, deductions, allowances, and ensuring regulatory compliance.
  • Oversaw inventory management and ordered office supplies as needed.
  • Assisted in training new employees on office protocols and systems.
  • Prepared documents and reports using Microsoft Office tools efficiently.
  • Maintained accurate records and organized documentation for easy access.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Directed and oversaw office personnel activities.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Researched potential vendors to identify cost savings opportunities related to office supplies and services.
  • Planning and preparing meetings and communications.
  • Handled petty cash expenses.
C

Office Assistant

Centax Publications Ltd. · Jul 2019 – Mar 2020

Not yet confirmed
  • Greeted visitors, determined their needs, and directed them to the appropriate personnel.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Support inventory management by tracking supplies and ordering materials.
  • Processed incoming and outgoing mail and ensuring timely distribution.
  • Provide administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Handled packages and preparation of shipping.
  • Utilized office equipment such as printers, copiers, and scanners efficiently.
  • Sorted records of office activities and business transactions.
  • Generated bills using office software and ensuring accuracy and timely distribution.
P

Customer Care Representative

Prologic Web Solutions Pvt. Ltd. · Apr 2017 – Jun 2019

Not yet confirmed
  • Assisted customers with inquiries and resolved issues via phones and email.
  • Collaborated with team members to improve service processes and response timely.
  • Documented customer interactions in the ticketing system.
  • Resolved customer complaints promptly and professionally.
  • Escalated unresolved issues requiring further investigation and specialised expertise.
  • Participated in team meetings to discuss strategies for improving customer satisfaction.
  • Audited calls taken by other representatives and review them.
  • Provided training to new team members, ensuring they were quickly integrated and could contribute effectively.
  • Mentored and guided new hires, helping them during their calls and trained them to resolve client's queries efficiently.

Skills 0 proven through work

Also works with

TrustworthinessOffice ManagementConfidentialityWork EthicAdaptabilityWork Planning and PrioritizationFinancial Report PreparationMicrosoft ExcelPayroll SupportExpense TrackingTime and Attendance ManagementHR Operations AdministrationEmail Correspondence ManagementVendor CoordinationIssue EscalationData DocumentationProblem SolvingFinding Customer NeedsVerbal CommunicationPersonalized Outreach MessagingClosing the SaleStakeholder Communication AdaptationWorkflow CoordinationCustomer Relationship BuildingPresenting BenefitsLinkedIn for ProspectingWeb ResearchLead Generation

Proof of Work

Proof of Work

ANKITA shares this with people who ask. You'll hear back either way.

Education

Degree, LLB

Choudhary Charan Singh University · 2020 — 2023

Masters, M. Com

Indra Gandhi National Open University · 2018 — 2020

Bachelors, B. Com

SOL, Delhi University · 2014 — 2017

12th Grade, High School

Roop Nagar No. 1 · 2013 — 2014

10th Grade, High School

Roop Nagar No. 1 · 2011 — 2012

Contact details

Contact details

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