Amit Khakkhar
Bengaluru
As a small business owner with 7 years of experience, I am deeply committed to delivering quality, taking full accountability for every detail. My approach is characterized by diligent and meticulous work, ensuring compliance while embracing the autonomy to pursue an idealistic vision for my business, all within a relaxed yet focused environment.
Experience
Small Business Owner
Housekeeping Materials Supplier – Anand · Apr 2023 – Feb 2024
Small Business Owner
Housekeeping Materials Supplier · Apr 2023 – Feb 2024
- Managed end-to-end business operations, including procurement, sales, and logistics.
- Cultivated and maintained high-value relationships with local clients and vendors to ensure consistent service delivery.
- Developed strong time management and problem-solving skills through independent business administration.
Customer Care Executive
Rituraj Nirmaan Pvt Ltd – Ahmedabad · Jul 2022 – Mar 2023
Customer Care Executive
Rituraj Nirmaan Pvt Ltd · Jul 2022 – Mar 2023
- Delivered high-quality support to clients, consistently meeting customer satisfaction benchmarks.
- Resolved complex complaints and inquiries, escalating issues as needed to ensure timely resolution.
- Documented all interactions accurately within internal customer management systems.
Administrative Assistant
Sanghai International University – Kolkata · Mar 2022 – Jun 2022
Administrative Assistant
Sanghai International University · Mar 2022 – Jun 2022
- Streamlined administrative operations, including record keeping and professional correspondence.
- Collaborated across departments to improve efficiency in daily tasks and workflows.
Data Entry and Insurance Verification Executive
HDINFO Service – Anand · Jun 2019 – Nov 2019
Data Entry and Insurance Verification Executive
HDINFO Service · Jun 2019 – Nov 2019
- Verified critical customer data and ensured compliance with industry-standard insurance protocols.
- Managed large volumes of sensitive records using specialized CRM software.
Customer Service Representative
Global Healthcare Billing Partners · Jul 2015 – May 2019
Customer Service Representative
Global Healthcare Billing Partners · Jan 2015 – May 2019
- Provided professional resolution to customer inquiries and managed medical claims processing with high accuracy.
Customer Service Representative
Cogent BPO – Vadodara · Jan 2015 – Jun 2015
Customer Service Representative
Cogent BPO · Jan 2015 – Jan 2015
- Addressed customer grievances with empathy and professionalism.
- Supervised team members and reported performance metrics to senior leadership.
Customer Service Representative
DIPL – Anand · Jan 2012 – Jan 2015
Customer Service Representative
DIPL · Jan 2012 – Jan 2015
- Managed high-volume inbound/outbound calls while adhering to strict performance metrics.
- Implemented new procedures that enhanced team operational efficiency.
Skills 0 proven through work
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Education
Bachelor of Arts (BA), Hardware Networking and Computer Electronics
Indira Gandhi National Open University (IGNOU) · 2008 — 2009
High School Diploma, BA
Indira Gandhi National open University · 2008 — 2009
Bachelor of Arts (BA), BA
Indira Gandhi National open University · 2008 — 2009
Contact details
Contact details
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