Amisha Jain

Aspiring Data Analyst | Python | Power BI | Excel | Data Cleaning | Dashboard Development| Ex Data Validation Specialist(Account Payable) at Xerox Technology · Chandigarh, India

As a Customer Support Specialist, I approach every interaction with calm concentration and meticulous diligence, driven by an ambition to not just resolve issues but to truly understand and enhance the customer experience. I am dedicated to envisioning and implementing ideal solutions, leveraging my technical acumen to foster lasting satisfaction and a positive, seamless environment.

Experience

Customer Support Specialist

TP · Aug 2025 – Nov 2025

Not yet confirmed

• I am working as a customer support executive in this role we need to resolve the customer queries and help them to resolve their issues.
• It is a voice process in Flipkart process.
• It is contractual for 3 months from company's side

Customer Service Specialist

eClerx · Aug 2024 – Mar 2025

Not yet confirmed

• Customer Support Associate | eClerx (2024–2025)
• Interacted with US-based clients, resolving queries and providing effective solutions.
• Delivered high-quality customer service by ensuring quick and accurate issue resolution.
• Built strong communication and interpersonal skills in a client-facing role.
• Contributed to sales activities by promoting services and consistently working towards achieving monthly targets.
• Maintained a customer-first approach while balancing service quality and sales performance.

X

Accounts Payable Specialist

Xerox · Jan 2023 – Aug 2024

Not yet confirmed

• Data Validation Specialist |
• Worked on handling and validating foreign client data with a strong focus on accuracy and efficiency.
• Consistently maintained 99.99% data quality and productivity standards.
• Ensured data integrity through detailed verification and quality checks.
• Developed strong analytical and attention-to-detail skills in a high-performance environment.