Ambika Ratra
As an HR Manager with 9 years of experience, I am a highly sociable and approachable professional dedicated to fostering positive workplace environments. I approach my work with diligence and a strong sense of accountability, always striving for pragmatic solutions that prioritize both organizational goals and employee well-being.
Experience
HR MANAGER
GTB JI REALTY · May 2024 – Present
- Design and execute recruitment strategies (sourcing, screening, selection).
- Build and maintain a pipeline of qualified candidates and channel partners.
- Onboard orientation, documentation, KYC, and channel agreement formalities.
- Create and run training programs on products, sales process, compliance, and soft skills.
- Set clear performance expectations, KPIs and target structures
- Monitor performance (leads, conversions, targets) and deliver regular reports.
- Implement incentive, commission and reward structures; ensure timely payouts.
- Manage relationship lifecycle — regular communication, feedback, and escalations.
- Ensure strict compliance with regulatory, KYC and anti-fraud policies.
- Handle grievances, disciplinary actions, and conflict resolution involving.
- Drive retention initiatives for high-performing (recognition, up skilling, career paths).
- Maintain and update contracts, records and digital documentation.
- Analyze attrition, conversion funnels and training effectiveness; recommend improvements.
- Support technology adoption for (CRM usage, app onboarding, trackers).
- Plan and manage onboarding events, camps.
HR MANAGER
K4 INFOTECH PVT LTD · Jan 2022 – Apr 2024
- Maintain comprehensive HR documentation, including Employee Handbook, Standard Operating Procedures, Policies and
- Guidelines, Service Agreements, and Contracts of Employment, while creating and updating HR processes.
- Manage the entire employee lifecycle, encompassing recruiting, hiring, onboarding, training, and offboarding, along with
- administering employee benefits programs.
- Address employee grievances and provide necessary counseling services, ensuring employee satisfaction and fostering a
- positive workplace culture.
- Oversee administrative processes, including maintaining employee records, responding to employee queries, and
- providing operational support.
- Supervise recruitment efforts, employee meetings, and terminations while ensuring adherence to company HR policies.
- Track and monitor employee performance management, including recording paid/unpaid leaves and other absences.
- Create, update, and edit HR processes and documents as needed to ensure alignment with organisational requirements.
- Manage IT and Non-IT recruitment processes, including drafting job descriptions, posting on job portals, conducting
- LinkedIn outreach, and sourcing/screening candidates using platforms like JobDiva.
- Recruit software professionals across various technology domains, leveraging expertise in e-sourcing and e-recruiting.
- Communicate with and pre-screen shortlisted candidates, organize interviews with hiring managers, and facilitate the
- selection process.
- Oversee onboarding processes, including creating logins, adding employees to payroll, coordinating with managers for credential
- setup, and conducting company briefing sessions.
- Manage off boarding tasks, such as revoking access to company tools, removing employees from payroll, and ensuring a
- smooth transition.
- Collaborate with leadership to maintain and refine HR policies and ensure compliance with organizational goals.
Skills 0 proven through work
Also works with
Proof of Work
Proof of Work
Ambika shares this with people who ask. You'll hear back either way.
Education
Masters, Arts
IGNOU · 2022 — 2024
Bachelor, Arts
University of Delhi · 2017 — 2020
12th Grade, Secondary Education
Ramjas Senior Secondary School · 2016 — 2017
10th Grade, Secondary Education
Ramjas Senior Secondary School · 2014 — 2015
Contact details
Contact details
Ambika shares this with people who ask. You'll hear back either way.
Ask about this candidate
AI responses may contain errors. Proof status and source information are provided by Proof of Skill.
A Proof CV — one profile, kept current, with the proof attached. Back to the portal