Aman Verma
Contact details — on requestProof of Work — on request
Experience
Senior Salesforce Developer
xcd · Apr 2025 – Present
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Senior Salesforce Developer
XCD Limited · Mar 2021 – Present
- Architected and shipped Agentforce Topics and Actions for leave booking, expense submission, and team-leave retrieval, enabling employees to self-serve common HR tasks via natural language and reducing HR ticket volume by 30%.
- Designed and rolled out a new inbound integration framework standardizing all write APIs and improving error-handling consistency across the platform.
- Developed an employee turnover prediction model and CRM Analytics dashboard surfacing churn risk across attributes like tenure, compensation, and leave patterns adopted by HR leaders to drive retention conversations.
- Integrated Slack with Salesforce so employees could book leave and submit expenses without leaving Slack, driving 60% adoption among active Slack users within the first quarter.
- Integrated XCD with Spotlite for automated background checks, removing a manual handoff step from the hiring workflow.
- Delivered internal knowledge-sharing sessions on GraphQL, CRM Analytics, and Agentforce to upskill 15+ developers across teams.
- Owned core HRMS modules end-to-end Timesheets, Expenses, Compensation, and Employee Role driving Apex-heavy implementations using asynchronous Apex, Batch Apex, Platform Events, and triggers to handle high-volume processing and event-driven workflows.
- Built several Lightning Web Components powering daily employee workflows, including My Reports, My Leave, Starters and Leavers, Company News, and Important Dates improving UX and reducing reliance on legacy Visualforce and Aura pages.
- Strong understanding of Sales Cloud, Service Cloud, and Marketing Cloud leveraging Lead/Opportunity management, Case management, Omni-Channel routing, Email Studio, Journey Builder, and Experience Cloud to deliver end-to-end CRM solutions tailored to client needs.
- Engineered scalable data models with custom objects, junction objects, lookup/master-detail relationships, and sharing rules (OWD, role hierarchy, permission sets) ensuring referential integrity, row-level security, and efficient SOQL access patterns at scale.
Salesforce Developer
xcd · Apr 2023 – Mar 2025
Junior Associate
xcd · Nov 2021 – Apr 2023
Associate Consultant
xcd · Sep 2021 – Nov 2021
Associate Consultant - Intern
xcd · Mar 2021 – Sep 2021
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Associate Consultant
XCD Limited · Mar 2020 – Feb 2021
- Customized Salesforce solutions for 10+ clients using Flows, Process Builder, Workflows, and Approval Processes to automate manual HR operations.
- Led client discovery sessions to translate business requirements into scalable Salesforce configurations solutions.
- Built custom reports and dashboards adopted by client HR teams for performance tracking and data-driven decisions.
Skills 0 proven through work
Also works with
Data MigrationProduct DevelopmentDecision MakingCritical ThinkingProblem SolvingReact DevelopmentBackend DevelopmentSoftware Quality AssuranceData HandlingRequirements AnalysisMiddleware IntegrationTeam LeadershipFront-end DevelopmentProduct & Service KnowledgeLLM Application IntegrationMicrosoft Teams IntegrationMCP Server DevelopmentBug FixingFeature OwnershipHRMS Platform DevelopmentAgent Force UsageAPI IntegrationLightning Web ComponentsApex ProgrammingSalesforce Development
Proof of Work
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Education
Bachelor of Engineering, Computer Science
Sapthagiri College Of Engineering, Bangalore · 2016 — 2020
AISSCE, PCM with CS
The Pentecostal Assembly School, Bokaro Steel City · 2014 — 2016
AISSE
CS DAV Public School, Motihari · 2012 — 2014
Contact details
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