Aditya Jain

Aditya Jain

Customer Success| Client Training, Zoho CRM, Generative AI | Training Specialist | mElimu | ex Cognizant · Noida, Uttar Pradesh, India

Open to

Delhi · Gurgaon · Noida

Work style

remote, hybrid, onsite

Availability

Available in 30 days

Contact details — on requestProof of Work — on request

Experience

M

Training Specialist

MapleLMS · Jan 2025 – Present

Not yet confirmed
Cognizant

Senior Process Executive

Cognizant · Feb 2022 – Jan 2025

Not yet confirmed
  • I led the design targeted,machine-learning-based ad campaigns, acting as a liaison between US clients and our technical team.
  • I with the team managed client interactions to gather detailed specifications, guiding our backend teams in developing modules and training ML models to optimize ad performance.
  • I with the team also supported website design and digital marketing efforts, ensuring high standards and successful project outcomes.
  • I also trained the new folks for the same process.

Skills 0 proven through work

Also works with

Account ManagementService Quality AssuranceUser FeedbackRequirements AnalysisMentoring and Peer CoachingCustomer Relationship BuildingWebinar Marketing & ManagementProduct DemonstrationsCross-Departmental CoordinationCustomer Issue ResolutionCustomer Retention and Churn PreventionMarket SegmentationUpselling and Cross-SellingCustomer De-escalationProduct Training DeliveryClient Onboarding

Proof of Work

Proof of Work

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Education

Master's degree, Computer Science

Mansarowar College, Kolar Road, Bhopal · 2020 — 2022

Bachelor of Science - BS

Jiwaji University · 2017 — 2020

Bachelor's in Science , Mathematics

Jiwaji University (JU), Gwalior · 2017 — 2020

Contact details

Contact details

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