AK

Abinash Kumar

As an Assistant Manager in IT with three years of experience, I am a diligent and reliable professional, deeply committed to accountability and the pursuit of mastery. I approach every challenge with an empathetic and idealistic mindset, ensuring high-quality solutions that align with long-term vision and stakeholder needs.

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Contact details — on requestProof of Work — on request

Experience

P

Assistant Manager – IT

PLASSER INDIA PVT LTD. · Jul 2014 – Present

Not yet confirmed
  • Lead and manage enterprise IT infrastructure, network operations, information security, and end-user support across multiple business locations.
  • Develop, implement, and maintain IT policies, procedures, and technology roadmaps aligned with organizational objectives and global IT standards.
  • Manage and administer enterprise cybersecurity solutions, including Sophos XGS Firewall, Endpoint Security, MDR, NDR, ZTNA, and Sophos Central Management platforms.
  • Oversee the administration, maintenance, and optimization of Microsoft 365, Exchange Online, Outlook services, and Windows Server environments (2016/2022).
  • Manage virtualization platforms including VMware and Hyper-V to ensure efficient utilization of IT resources and business continuity.
  • Plan, execute, and deliver IT infrastructure projects, ensuring adherence to timelines, budgets, and business requirements.
  • Ensure high availability, performance and security of LAN, WAN, MPLS, Internet, VPN, and wireless communication networks.
  • Manage Gbps ISP and MPLS leased-line connectivity while monitoring network performance and service availability.
  • Lead infrastructure management activities, including server administration, network troubleshooting, system upgrades, and capacity planning.
  • Oversee IT asset lifecycle management, including procurement, inventory control, asset tagging, compliance, and disposal.
  • Prepare, manage, and monitor annual IT budgets across multiple locations, ensuring cost optimization and effective resource allocation.
  • Collaborate with global IT teams and participate in international IT strategy and infrastructure planning meetings.
  • Coordinate with leading OEMs and service providers including Sophos, HP, Dell, Lenovo, Tata Communications, Airtel, Jio, RailTel, Panasonic, and Spectra for technology procurement, support, and project execution.
  • Administer and maintain firewall solutions, network appliances, telecommunications systems, and business-critical infrastructure components.
  • Manage biometric attendance systems, VHF wireless communication systems, and other enterprise operational technologies.
  • Ensure compliance with organizational security standards, regulatory requirements, and IT governance frameworks.
  • Provide technical leadership for troubleshooting complex infrastructure, networking, security, and system-related issues.
  • Monitor and improve IT operational performance through proactive maintenance, risk management, and continuous improvement initiatives.
  • Prepare management reports and strategic recommendations for the CIO and senior leadership team regarding technology investments and infrastructure enhancements.
  • Support digital transformation initiatives and drive adoption of secure, scalable, and business-aligned technology solutions.
  • Successfully implemented secure enterprise firewall architecture.
  • Successfully implemented secure ZTNA network architecture.
  • Led infrastructure setup and modernization projects.
  • Successfully SAP ERP Infrastructure Implementation.
  • Improved network reliability and cyber security posture.
  • Successfully Set up Regional Offices for 2 Locations and 1 Large Manufacturing Plant.
  • Successfully led IT infrastructure modernization and security enhancement initiatives across multiple locations.
  • Strengthened the organization's cybersecurity posture through the implementation of Sophos MDR, NDR, ZTNA, and advanced firewall solutions.
  • Established standardized IT governance, asset management, and infrastructure management processes.
  • Improved network reliability, system availability, and operational efficiency through proactive infrastructure planning and optimization.
  • Successfully managed IT budgets and vendor partnerships while ensuring cost-effective technology investments.
J

Assistant Manager – IT (Team Lead)

Jas Infrastructure and Power Ltd (JIPL) · Jul 2010 – Jun 2014

Not yet confirmed
  • Managed end-to-end IT infrastructure operations for a large-scale power plant project and township environment, ensuring uninterrupted business operations and service availability.
  • Administered and maintained enterprise network security infrastructure, including Cyberoam UTM solutions, to safeguard organizational assets and ensure secure connectivity.
  • Planned, deployed, and managed LAN, WAN, VPN, Internet, and wireless communication networks across plant and township locations.
  • Led implementation and administration of enterprise communication systems, including EPABX, video conferencing, VHF wireless communication, and telecom infrastructure.
  • Managed critical operational technology systems such as CCTV surveillance, visitor management systems, biometric attendance systems, and access control solutions.
  • Coordinated with corporate IT teams, telecom operators, technology vendors, and service providers to ensure effective delivery of IT services and infrastructure projects.
  • Planned and managed IT budgets, procurement activities, vendor selection, contract negotiations, and SLA compliance for site operations.
  • Led installation and deployment of network infrastructure, Reliance PRI, VPN, DIA connectivity, and telecom services for plant and township facilities.
  • Administered user accounts, system access controls, email services, and Microsoft Exchange/Outlook environments.
  • Managed SAP system monitoring, user administration, and provided functional support and training to business users across departments.
  • Oversaw IT asset lifecycle management, including procurement, inventory control, asset tagging, maintenance, and compliance tracking.
  • Led the IT Helpdesk function and support team, ensuring timely incident resolution and high levels of user satisfaction.
  • Monitored and maintained servers, desktops, network devices, and associated IT infrastructure to ensure optimal performance and reliability.
  • Prepared project status reports, infrastructure progress updates, and operational reviews for senior management and project leadership teams.
  • Participated in project review meetings with Project Directors and senior management to align IT initiatives with business and project objectives.
  • Liaised with government agencies, telecom operators, and external vendors for network infrastructure implementation and regulatory coordination.
  • Drove continuous improvement initiatives to enhance infrastructure performance, operational efficiency, and service delivery standards.
  • Successfully implemented IT strategy & Policy.
  • Acted as a Technical Coordinator for IT related Decision & Implementation.
  • Successfully established and managed complete IT infrastructure for a greenfield 4x660 MW power plant project and township.
  • Implemented secure enterprise-wide network connectivity, surveillance systems, communication platforms, and access control solutions.
  • Led deployment of WAN, VPN, PRI, and DIA connectivity projects supporting mission-critical business operations.
  • Improved IT service delivery through structured support processes, asset management controls, and proactive infrastructure monitoring.
  • Built strong relationships with corporate stakeholders, vendors, and service providers, ensuring successful execution of technology initiatives.
R

System Administrator

Renovision Automation Pvt Ltd. · Jun 2007 – Jul 2010

Not yet confirmed
  • Managed and maintained mission-critical IT infrastructure supporting editorial, publishing, and administrative operations across The Hindu's Delhi offices.
  • Monitored and maintained WAN connectivity through ISDN, VPN, and leased-line networks, ensuring uninterrupted communication with corporate headquarters and branch locations.
  • Administered Windows Server 2003 environments, including user management, access control, security policies, system configuration, and performance monitoring.
  • Managed Active Directory domain services and supported an enterprise network environment comprising over 250 users and workstations.
  • Administered and maintained routers, switches, servers, and network infrastructure to ensure optimal network performance and availability.
  • Supported and maintained editorial and publishing applications, including NICA, News Gate, News Desk, CCI, and E-Scribe platforms.
  • Managed Citrix-based application environments and provided technical support for business-critical publishing systems.
  • Administered Microsoft Exchange and Outlook environments, including SMTP and POP3 configurations, ensuring reliable email communication services.
  • Maintained E-Scribe servers supporting pagination and editorial workflows for newspaper production operations.
  • Provided technical support to editorial teams, photographers, and business users, ensuring smooth content submission and publishing processes.
  • Coordinated daily infrastructure status reporting, network performance updates, and operational activities with corporate IT teams and Head Office.
  • Performed troubleshooting and root-cause analysis for infrastructure, application, connectivity, and end-user issues to minimize operational disruptions.
  • Managed daily data backup coordination and supported business continuity initiatives in collaboration with Head Office IT teams.
  • Delivered remote technical support to branch offices using remote administration tools, ensuring timely issue resolution across multiple locations.
  • Coordinated with technology vendors, telecom service providers, and support partners, including Wipro, HCL, and Bharti Airtel, for infrastructure maintenance and issue resolution.
  • Assisted senior editorial leadership and the Chief of Bureau with technology-related operational requirements and critical support activities.
  • Monitored news agency feeds and publishing systems to ensure uninterrupted availability of editorial content and newsroom operations.
  • Successfully managed IT infrastructure supporting a high-availability newspaper publishing environment with over 250 users.
  • Maintained stable WAN connectivity and business-critical publishing systems, ensuring uninterrupted editorial and production operations.
  • Improved system reliability through proactive server administration, infrastructure monitoring, and timely issue resolution.
  • Supported seamless integration and operation of editorial platforms, contributing to efficient newspaper production workflows.
  • Established effective coordination between branch offices, Head Office, vendors, and telecom providers to maintain service continuity.

Skills 0 proven through work

Also works with

DIA Connection DeploymentPRI DeploymentERP Infrastructure ImplementationPower Requirements AssessmentSurveillance System ImplementationNetwork Architecture ImplementationSecurity OperationsTLS Connection ManagementISP ManagementWindows Server AdministrationZero Trust Network Access ImplementationSophos MDR UsageMicrosoft 365 AdministrationSurveyingAdaptive PlanningProject TrackingRoot Cause AnalysisImpact AnalysisResource AllocationInformation Security Project ManagementProject Architecture PlanningProactive InitiativeAdaptabilityWork Planning and PrioritizationBusiness AcumenSystem EnhancementCost-Saving Initiative ManagementReliability ImprovementRaw Material ProcurementEmployee SupportTelecommunications Industry KnowledgeFraud DetectionTeam Norms and Working AgreementsDependency AnalysisTechnical DocumentationPreventive MaintenanceRelease ManagementThreshold-Based AnalysisStorage Usage AnalysisExchange Server AdministrationCitrix UsageApplication MaintenanceTechnical TroubleshootingNews Aggregation System DevelopmentTwo-Factor Authentication ImplementationAPI Authentication ImplementationRemote AccessAWS IAM & Access ManagementSecurity Policy ApplicationPatch ManagementData Transfer Utility UsagePLC AutomationSCADA Systems ManagementDCS Model ApplicationSystem AnalysisMonitoring AutomationSystem AdministrationActive Directory ManagementHardware InstallationBill of Materials ManagementTechnical Specification ManagementSupplier ShortlistingTechnology Stack SelectionScalable System DesignData Center StrategyCablingFault-Tolerant System DesignRouter ConfigurationIP Addressing ManagementSwitch ConfigurationComputer NetworkingTechnical Solution DesignSoftware Architecture PrinciplesStakeholder ManagementSophos VPN UsageWAN ConfigurationRBAC Module DevelopmentChat Service IntegrationWorkflow CoordinationPolicy ImplementationData Theft PreventionPassword ManagementMalware DetectionRemediation PlanningSecurity Incident ResponseRisk Scoring Model DevelopmentLog AnalysisSAP IntegrationNetwork Connectivity ManagementAPI IntegrationGoal setting (defining key results)Usability-Security Trade-off AnalysisCodebase Complexity ManagementProduct Adoption StrategyFalse Positive ReductionVendor CoordinationPost-Mortem AnalysisProof of Concept DevelopmentCertification ManagementStakeholder InterviewingProject ReviewProject ExecutionSystem Compatibility DesignAnomaly DetectionNetwork Traffic AnalysisIssue EscalationSLA AdherenceIncident ManagementApplication MonitoringValue Proposition TailoringGap AnalysisRisk Appetite AssessmentRequirements AnalysisSecurity ArchitecturePartnership ManagementBusiness Value RealizationTechnical Feasibility AssessmentSecurity Posture ManagementNetwork Performance OptimizationNetwork SecurityDigital Transformation StrategyPeople ManagementTeam LeadershipRisk and Controls AssessmentProcess ImprovementUptime ManagementStrategic AlignmentCompliance ManagementInternal Audit ExecutionLegacy System MigrationStrategic PlanningVeeam UsageVMware UsageEndpoint Security ImplementationSophos Firewall UsageCustomer ServiceBudget ManagementAsset ManagementData Backup ManagementVirtual Machine ManagementIT Service ManagementCybersecurity FundamentalsInfrastructure Management

Proof of Work

Proof of Work

Abinash shares this with people who ask. You'll hear back either way.

Education

M.Sc., IT

Punjab Technical University

PGDIT, IT

Sikkim Manipal University

Contact details

Contact details

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