Abhishek Kumar
Senior Executive - Operations @ VideoVerse | Client Services, Customer Delivery · Noida, Uttar Pradesh, India
I thrive at the intersection of people and process, bringing together cross-functional teams to deliver operational outcomes that truly matter to customers. With five years of experience in operations, I've learned to stay adaptable and find creative solutions when plans don't go as expected — turning challenges into momentum rather than roadblocks. I lead with a balance of empathy and pragmatism, keeping both the human side and the bigger picture in focus as I work toward building something meaningful.
Experience
Senior Executive - Operations
VideoVerse · Mar 2025 – Present
- | Senior Executive | Customer Delivery |
- • Working on VideoVerse's technology solutions on magnifi Ai & ensured data accuracy, and analyzed worktlows for improvements
- • Collaborating with cross-functional teams to deliver client projects (Sony, Hotstar, FanCode, Mountain West)
- • Supporting project execution, acting as a link between clients and technical teams
Senior Operations Executive
VideoVerse · Mar 2025 – Present
- Managing end-to-end client delivery operations, ensuring timely and accurate service fulfillment while maintaining high client satisfaction through Innovative AI Solutions at Maginify.ai by VideoVerse.
Sales & Operations Executive
Lighthouse Technology Solutions · Apr 2024 – Feb 2025
- - Manage and analyze sales data for insights and forecasting.
- - Optimize sales processes to enhance efficiency and productivity.
- - Collaborate with other departments to align sales initiatives.
- - Track and report on sales performance against targets.
- - Lead special projects to improve sales operations.
Operations Intern
Market Xcel Data Matrix Pvt. Ltd. · Aug 2023 – Sep 2023
- - Assist in data collection and analysis to support market research projects.
- - Help develop and implement quantitative models for decision-making.
- - Prepare reports and presentations to communicate research results.
- - Support the optimization of research processes and methodologies.
- - Gain hands-on experience in market research and operations analysis.
Human Resources Operations Specialist
KARAN MOIN · May 2023 – Jul 2023
- - Support HR tasks like recruitment and onboarding.
- - Maintain employee records accurately.
- - Prepare HR documents.
- - Ensure compliance with laws and policies.
- - Collaborate with the HR team on projects.
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Education
Bachelor of Business Administration - BBA, Accounting and Finance
Guru Gobind Singh Indraprastha University · 2021 — 2024
Bachelor of Business Administration - BBA, Business Administration and Management, General
KCC INSTITUTE OF TECHNOLOGY AND MANAGEMENT · 2021 — 2024
Class XII, Science
DAV Centenary Public School - India · 2019 — 2021
Class X
Guru Gobind Singh Public School - Chas, Bokaro Steel City · 2008 — 2019
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