Abhinandan sreekumar

Proof of Experience

PhonePe · Jan 2024 – Present

Directed the multi-year roadmap for a portfolio of 10 million+ deployed IoT payment devices across 6 RTOS and 2 Android platforms, driving infrastructure, SoC selection frameworks, VAS, and feature development, directly contributing to $70M+ in ARR.
Led the O-to-1 launch of 4G-enabled Smart Speaker series, DQR, and card-accepting terminals with PCI P2PE/EMV L3.
Defined technical strategies that achieved market-leading audio, improved core notification latency by 30%, and boosted battery performance by 50%.
Architected a proprietary hardware diagnostics platform, saving millions annually by recirculating 3M+ devices, eliminating human grading errors, and increasing refurbishment success rates by 20%.
Negotiated business and technical agreements with Chinese ODMs/OEMs, managing strict budgetary targets and driving end-to-end DFM processes across the device portfolio.
Launched a real-time device health troubleshooting flow leveraging Telco/Bluetooth telemetry, improving servicing TAT by 10%, and reducing support escalations by 7%.
Pioneered low-latency Edge AI voice and custom LLM pipelines for a fleet-wide personalization strategy, driving ambient user-centric innovation and an additional $5M+ in ARR.

Servify · Apr 2019 – Dec 2023

Drove R&D strategic roadmaps, reducing diagnostic tool grading errors by 95% and significantly improving user experience.
Built and managed a six-person R&D team that launched India's pioneering automated diagnostics robotics platform for smartphones.
Enhanced a critical trade-in process by 33%, establishing a 100% fraud-free system globally, and improved ML model accuracy by 6% through data curation/optimisation.
Engineered a scalable, modular, cross-platform product architecture, facilitating rapid development and ensuring efficient and accurate estimates.
Spearheaded the incubation of an innovation lab, defining the R&D roadmap for New Product Development (NPD) and orchestrating end-to-end product development across diverse cross-functional teams (Engineering, Data Science, firmware, QA, GTM).
Built and launched a patented visual diagnosis IoT device from prototype to production, while simultaneously improving ML model defect detection accuracy by 30% through custom algorithms.
Resulted in a 10x acceleration in visual diagnosis and a 10x reduction in cloud storage costs.

Servify · Jan 2018 – Apr 2019

Established and deployed critical, complex dashboards in Tableau for internal and external client reporting and analytics.
Modeled predictive solutions using ARIMA for time-series forecasting for key business metrics.
Streamlined customer journeys on the platform based on user journey data aggregation, improving overall Turnaround Time (TAT) by at least 30%.

Google Developers · Aug 2017 – Dec 2018

TEDxMITE · Jan 2015 – Jan 2016

No completed sessions yet. Anything Abhinandan finishes shows up here with the evidence behind it.

M.I.T.E, Mangalore, India · 2014 — 2018