Aarash Contractor
Contact details — on requestProof of Work — on request
Experience
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UI UX Designer
Davis Index · Feb 2025 – Mar 2026
- Led end-to-end design using Figma and prototyping tools for DavisInsight platform, delivering dashboards, filters, and interactive data visualizations.
- Built and maintained a scalable Figma design library, ensuring visual consistency and reducing iteration cycles across multiple product releases.
- Created high-fidelity mockups and interactive prototypes to facilitate alignment between developers and stakeholders, accelerating implementation.
- Collaborated with the COO and cross-functional teams to align product roadmap updates with strategic business goals.
- Led a cross-functional team of 3, coordinating timelines and delivery milestones.
- Delivering DavisInsight platform 20% ahead of schedule.
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UI UX Designer
Jules AI · Aug 2022 – Feb 2025
- Transferred to JulesAI as per company requirement.
- Developed a comprehensive style guide and UI component library, establishing a consistent design language across all products.
- Translated PRDs into simplified user flows and high-fidelity screen designs, accelerating developer handoff.
- Mentored junior designers in UX research methodologies, wireframing best practices, and cross-team communication.
- Collaborated with product managers and developers to ensure accurate implementation and QA validation of designs.
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Account Executive/ UI UX Designer
Davis Index · Feb 2021 – Aug 2022
- Managed multiple client accounts simultaneously, prioritizing tasks to meet delivery deadlines while maintaining high client satisfaction scores.
- Boosted client satisfaction through effective communication and relationship management.
- Transitioned from account executive to UI/UX designer, contributing to the initial design phase of the Davis BI platform, bridging business knowledge with UX craft.
- Worked on the initial phase of Davis BI for my first project.
- A business intelligence tool for Davis Index users.
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Executive Customer Management
Capita India Private Limited · Oct 2019 – Dec 2020
- Provided webchat-based customer service for a UK delivery company, resolving complex inquiries efficiently and improving CSAT metrics.
Sr. Associate Ops
WNS · Jul 2016 – Jan 2017
- Coordinated with third-party insurance providers to process and settle client damage repair claims, maintaining accuracy under tight deadlines.
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Customer Relations Advisor
Tech Mahindra Business Services · Jul 2015 – Mar 2016
- Delivered first-line customer support, diagnosing and resolving product and service issues to ensure a positive customer experience.
Skills 0 proven through work
Also works with
Customer PsychologyDesign ThinkingGoal setting (defining key results)Feature DefinitionNegotiatingConflict Resolution in TeamsDecision MakingWork Planning and PrioritizationProduct LeadershipUser ResearchCustomer Satisfaction AnalysisSoftware Quality AssuranceSDLC Process ApplicationDesign LeadershipProduct Lifecycle ManagementOperations ManagementCustomer ServiceRequirements AnalysisUser FlowsProduct Launch CoordinationComponent-Based ArchitectureUser Experience ImprovementCreative BrainstormingContent and Feature AuditingEmpathyUser-Centered DesignCognitive Load ReductionInformation ArchitectureStakeholder ManagementCross-Departmental CoordinationFigmaHigh-Fidelity UI DesignWireframingCustom Component DevelopmentDesign Systems DevelopmentLegacy Website ModernisationPlatform Development
Proof of Work
Proof of Work
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Education
MBA, Operations & Data Science
NMIMS · 2025 — 2027
Nanodegree Graduate, User Experience
Udacity · 2021 — 2022
Bachelor, Commerce
Savitribai Phule Pune University · 2013 — 2021
Contact details
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